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We help our clients

Mäd exists at the intersection of people, design, technology, and organizational process. We work with our clients as integrated cross-functional teams to Make It Happen.™

Corporate Strategy.

We clarify and align stakeholders to key ideas. We then link the long-term roadmap to short-term tactical initiatives that make our clients 1% better every day.

Human-Centered Design.

We start with the needs of the people who use the product and service. Only then do we design delightful user interfaces backed by thoughtful user experiences.

Project Management.

Using our proprietary project management platform, we actively manage and monitor mission-critical projects on behalf of our clients to guarantee success.

Digital Products.

We ship real products. This includes internal and customer-facing web, tablet, and mobile applications with tight integrations to major ERPs and CRMs.

Clients.

We've been fortunate to build long-lasting working relationships with incredible organizations. We have absolutely zero sales people, all our work comes from our reputation.

United Nations

GIZ

Yamaha

Best Western

Suzuki

RMA

Heineken

Swiss Contact

Rosewood

Swenses

Michelin

Amret

Microsoft

CBRE

Krispy Kreme

Canadia Bank

Isuzu

SmartAxiata

AEON

Tiger

Ford

Land Rover

Mercedes-Benz

Boost

Jaguar

DQ

Axess

Mazda

ILO

LiquiMoly

Canon

Save The Children

Peugeot

Tilleke & Gibbins

ITU

Full Client list
Mäd team members work directly with the Chief Digital Office at the UNDP as Senior Product Managers and Senior UX/UI Designers.
Mäd designed and built an innovative B2B mobile ordering and loyalty platform to provide over 50,000 vendors a way to process $400m worth of orders with synchronization to Microsoft ERP.
Launched an insights platform to provide B2B customers with information on Microsoft’s ERP offerings in a frontier market.
Complete end-to-end design and development of AEON Bank’s new website, including an intelligent assistant to guide customers to the right products and services.
Customer portal design for self-service maintenance bookings and automated reminders to Jaguar customers.
Mäd launched a suite of new products on behalf of Canon in a frontier market.
Mäd launched the Arise+ website on behalf of GIZ, including an interactive map showcasing critical project data.
Mäd assisted SwissContact with CRM selection and implementation and numerous projects with government agencies and ministries.
CBRE is the largest commercial real estate services company. Mäd redesigned and launched a new website, which includes blazing fast loading speeds and a Salesforce CRM integration.
Mäd designed and built an innovative B2B mobile ordering and loyalty platform to provide over 50,000 vendors a way to process $400m worth of orders with synchronization to Microsoft ERP.
Loyalty programme design and implementation for everyone’s favorite ice cream brand.
DQ
11
Website design and development for a crucial information portal for the well-known NGO in an emerging economy.
Localized brand roll out for the music division of Yamaha.
Mäd assisted the luxury brand roll out its brand materials to new markets in the Mekong region.
Loyalty programme design and mCommerce for America's favorite donut brand.
Customer portal design for self-service maintenance bookings and automated reminders to Ford customers.
UX/UI and specification writing for the eCommerce platform and customer portal to support over $100m in annual sales.
Customer portal design for self-service maintenance bookings and automated reminders to Peugeot customers.
Launched a redesigned website for the famous hotel brand in a new market, opening up new bookings and brand recognition opportunities.
Mäd created a mobile ordering platform that includes multi-brand and loyalty options
Mäd took the lead on the new digital banking platform procurement, designed the mobile banking application, and launched a sensational new website.
Customer portal design for self-service maintenance bookings and automated reminders to Mazda customers.
Rebranding and new website for South East Asia’s oldest and most prestigious law firm.
Customer portal design for self-service maintenance bookings and automated reminders to Suzuki customers.
Mäd executed key brand asset designs for Michelin’s launch in a frontier market, including project management and sourcing key vendors and suppliers.
Customer portal design for self-service maintenance bookings and automated reminders to Isuzu customers.
Launched Mercedes in a frontier market, including localization of all brand assets and project management of the brand entry, leading to millions of dollars in sales on launch week.
For the International Labour Onion, Mäd undertook a UX audit of a regional garment industry communications hub, including a detailed 6,000-word report on key recommendations and strategic considerations.
ILO
29
For the International Telecommunication Union, Mäd redesigned and developed the Digital Capacity Database, which provides partner agencies and governments worldwide access to training providers.
ITU
30
RMA is a global diversified conglomerate that counts Mäd as one of its key partners in digital transformation and launching new business models and units.
RMA
31
Multiple projects include launching a tablet application for thousands of employees, writing RFPs for a critical new platform, and UX/UI for the new digital mobile banking application.
Design for the new consumer application for the leading telecommunications provider in Cambodia, with over 7m retail customers, and designed for six major internal staff applications to greatly improve operational efficiency.
Mäd assisted the international renown juice brand launch in a new region with a strong strategy and a localized brand rollout.
UX/UI and specification writing for the eCommerce platform and customer portal to support over $100m in annual sales.

United Nations

GIZ

Yamaha

Best Western

Suzuki

RMA

Heineken

Swiss Contact

Rosewood

Swenses

Michelin

Microsoft

CBRE

Krispy

Kreme

Isuzu

Ford

Land Rover

AEON

Tiger

Mercedes-Benz

Jaguar

DQ

Axess

Mazda

ILO

Canon

Save The Children

Peugeot

Tilleke & Gibbins

ITU

Results.

As the importance and size of our projects have grown, so has the need for confidentiality. To protect our client's privacy, we no longer publish detailed case studies. However, we can provide broad overviews.

Startup to $100m Exit — A 2-person technology startup came to Mäd with an idea. We developed their brand as well as built their core product. Within 3 years, they grew into a 200-person company and had a $100m+ exit.

Trusted by the Banking Industry — Our banking clients employ over 10,000 people and have millions of customers.  They trust us with their fundamental strategy, brand, and product work to ensure they win.

From Design Sprint to IPO — A conglomerate hired us for a 2-day workshop. Two years later, we are still there, building an innovative multi-million dollar food-delivery business across three countries. The IPO is on the way.

The Firm of Choice for the United Nations — Mäd created the Digital Standards for the United Nations to streamline their digital transformation and drive change. Mäd created the Digital Standards for the United Nations to streamline their digital transformation and drive change.

Reimagining TelecommunicationsWe transformed the operations of a telecommunications provider with over 7m retail customers by redesigning the entire internal workflow experience across half a dozen internal applications. Oh, and we also designed and shipped a brand new customer app that received rave reviews.

The Professional Service Firm for Professional Service FirmsWe've worked with leading software, legal, architectural, and consulting professional service firms across the world. We reimagine their service offerings, upgrade their thought leadership, and catapult sales to the next level. [might want to use the word positioning or repositioning here]

Offices.

Global problems require global teams. We have strategically-placed legal entities and a 300sqm studio in Phnom Penh, with individuals working from across the globe. This allows us to work with clients in any timezone.

USA.

651 N Broad St
Suite 206 Middletown,
DE 19709

Singapore.

10 Anson Road #33-07/08
International Plaza
Singapore

Cambodia.

The Loren Maison Building
#40, Street 240,
Phnom Penh 12200

Thailand.

Level 29, 388 Exchange Tower,
Sukhumvit Road, Klongtoey District,
Bangkok 10110

#workwithmad

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